The Coop LLC strives to get your orders to you quickly and efficiently. We ship via UPS and USPS, depending on the destination and package details.
_Shipping Rates_
-USPS Ground Advantage (preferred)
- USPS Priority Mail: weight-based estimates]
- USPS First Class Package Service: weight-based estimates]
_Shipping Timeline_
- Orders typically ship within 3-5 business days
- UPS: Monday-Friday, excluding holidays
- USPS: Monday-Saturday, excluding holidays
_Delivery Estimates_
-USPS Ground Advantage: 2-5 business days
- USPS Priority Mail: 2-3 business days
- USPS First Class Package Service: 2-5 business days
_Tracking Information_
- You will receive tracking updates via email once your order ships
- Use the tracking number to monitor the status of your package
_Lost or Damaged Packages_
- Contact us within 10 days of the estimated delivery date
_Returns and Exchanges_
- See our separate Return and Exchange Policy
_Contact Us_
- The Coop Shop LLC
By placing an order, you acknowledge that you have read and agree to our shipping policy.
SHIPPING
RETURNS
The Coop Shop LLC wants you to be completely satisfied with your purchase.
_Eligibility_
- Returns accepted within 30 days of delivery
- Item must be in original condition with all tags and packaging intact
- Item must not have been used or worn
_Return Procedure_
1. Contact us to obtain a Return Merchandise Authorization (RMA) number
2. Repackage the item securely in its original packaging, if possible
3. Ship the item back to us at:
The Coop LLC
4. Include the RMA number on the outside of the package
_Refunds_
- Refunds will be issued in the original form of payment
- Refunds will be processed within 5-7 business days of receiving the returned item
- Refunds will include the full amount paid for the item, minus any shipping costs
_- Items marked "Final Sale" or "Clearance" are not eligible for returns or exchanges
_Damaged or Defective Items_
- Contact us within 10 days of delivery for a refund
- Please provide photos of the damage or defect
By placing an order, you acknowledge that you have read and agree to our return policy.
Please note that this is a return policy and is reviewed and customized to fit the specific needs and practices of the The Coop LLC website.